Privacy Policy

1. Introduction

Welcome to Leena IT Solutions (referred to as "we", "us", "our", or "LITS"). We operate the website located at https://www.leenaitsolutions.in. This Privacy Policy is designed to inform you of our practices regarding the collection, use, and disclosure of personal data when you visit our website or interact with our services.

2. Information We Collect

We may collect information under the following categories when you use our site:

• Personal Contact Details: When you use our contact form or inquire about services, we collect information such as your name, mobile/phone number, email address, and message details.
• Technical & Usage Data: We collect details about how you navigate our site, including IP address, browser type, referral pages, device type, and page visit duration.
• Cookies & Tracking: We use cookies to analyze web traffic trends and improve overall user experience.

3. How We Use Your Information

The information collected is used for the following purposes:

• To reply to inquiries, requests, and provide customer support.
• To generate project proposals, quotations, and contract agreements.
• To maintain, monitor, and optimize our website design and performance.
• To comply with legal obligations.

4. Third-Party Services

We work with trusted external service providers to enable website functionality:

• Mailgun API: Used to securely deliver contact queries filled on our website form directly to our email mailbox.
• Google Analytics: Helps us analyze site traffic and user behavior patterns anonymously to make the website faster and easier to navigate.

5. Data Protection & Security

We implement appropriate technical and administrative security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal details from unauthorized access, disclosure, or alteration. We do not sell, trade, or share your personal data with third-party advertising companies.

6. Cookies Policy

Cookies are small files stored on your browser. You can configure your browser settings to reject cookies or warn you when cookies are being sent. Note that some portions of the website may not function optimally if cookies are disabled.

7. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request deletion of your information from our inquiries records. Please reach out to us using the contact details below to make a request.